1. Identification of the Site Owner
The website https://mikeduarte.net.ar belongs to Michael Duarte, an individual who independently conducts professional and commercial activities in the Argentine Republic, registered under the Simplified Tax Regime for Small Taxpayers (monotributo), operating under the trade name Soluciones Informáticas Mike Duarte.
Professional address: Giribone 2397, 11th floor, Apartment B, Autonomous City of Buenos Aires, Argentina.
The address provided is an administrative and professional address; it is not a location for in-person service to the public.
Email: info@mikeduarte.net.ar.
Official tax information about the owner is available through the ARCA Data Fiscal badge on the home page.
2. Purpose of the Website
This website provides institutional, professional, and commercial information about technology services and solutions.
These include IT support and operations, infrastructure, cybersecurity, email and collaboration, web and software development, automation, systems integration, technology consulting, and proprietary products.
Its purpose is to present these capabilities and make it easier to request information, assessment meetings, and business proposals.
The website does not operate as an online store and does not have a shopping cart or an automated contracting system.
3. Quotes and Specific Terms
Scope, deliverables, prices, taxes, payment arrangements, timelines, warranties, and responsibilities will be communicated in the commercial documentation for each transaction.
The general descriptions on the website do not replace individual proposals and contracts.
Where a consumer relationship and electronic contracting are involved, precontractual information and applicable terms will be made available to the interested party before the transaction is formalized, in accordance with legal requirements.
Terms expressly offered and accepted will be honored as required by applicable law.
4. Service Information and Scope
We endeavor to maintain clear, accurate, and current information about the capabilities and services offered.
Technologies and methodologies may vary depending on the characteristics of the project.
Specific levels of availability, continuity, security, recovery, and performance will depend on the services and commitments agreed upon under the contract.
The website does not constitute an absolute guarantee of specific results.
This provision does not limit warranties or other rights legally afforded to consumers and customers.
5. Handling Inquiries and Complaints
Responsible department: Customer Support — Soluciones Informáticas Mike Duarte.
Email: info@mikeduarte.net.ar.
Hours: Monday through Friday, 8:00 AM to 6:00 PM, official time in the Argentine Republic, excluding public holidays.
This channel can be used for business inquiries, information requests, customer inquiries, and service-related complaints.
Requests will be handled according to their nature, the applicable terms, and applicable law.
The specific mechanisms available on the website may also be used, where applicable, to exercise rights relating to distance contracts.
Using our own channel does not limit the ability to contact the competent consumer protection authorities.
6. Tax Information and Documents
The owner conducts activities under the Argentine tax regime corresponding to the owner’s current registration.
Services will be documented with the tax documents required for each transaction.
Official tax information is available through the Form 960/D — ARCA Data Fiscal badge on the home page.
For contracts that require it, tax identification and other legally required precontractual information will be provided before formalization.
7. Consumer and User Rights
Where a transaction constitutes a consumer relationship, the provisions of Law 24.240, the Argentine Civil and Commercial Code, and the corresponding supplementary rules apply.
Distance contracts may give rise to rights of revocation or withdrawal and termination or service cancellation, subject to the conditions, time limits, and exceptions provided by law.
The website will provide mechanisms for submitting these requests in cases covered by applicable law.
Using electronic means to enter into a contract does not constitute a waiver of legally recognized rights.
Applicable statutory exceptions will be assessed according to the characteristics of each transaction, without presuming that all business or professional contracts are excluded.
8. Intellectual Property
The website’s text, graphic elements, designs, developments, and other content are protected by the applicable intellectual property rules, particularly Argentine Law 11.723.
The rights belong to Michael Duarte or the respective lawful rights holders.
Third-party trademarks, trade names, and identifying elements belong to their respective owners.
Public access to the website does not grant a general license for its commercial exploitation, without prejudice to uses permitted by applicable law.
9. Third-Party Links and Services
The website may include links to platforms, documentation, social networks, and external services.
Their content, terms of use, and availability depend on their respective owners.
Including a link does not necessarily imply sponsorship, representation, or a commercial relationship.
This provision does not exclude any liability that may arise under applicable law.
10. Privacy and Technologies Used
The processing of personal data is described in our Privacy Policy.
The use of cookies and similar technologies is explained in our Cookie Policy.
These policies supplement this Legal Notice.
11. Consumer Protection
Consumers may exercise the rights recognized by applicable law and contact the competent administrative authorities.
Dirección General de Defensa y Protección al Consumidor — Government of the Autonomous City of Buenos Aires:
Dirección General de Defensa y Protección al ConsumidorFor inquiries and/or complaintsClick here
Submitting inquiries or complaints to the service provider does not exclude the legal mechanisms available.
12. Applicable Law and Contact
This Legal Notice is interpreted in accordance with the applicable law of the Argentine Republic, without prejudice to the mandatory provisions applicable to each contractual or consumer relationship.
Owner: Michael Duarte.
Trade name: Soluciones Informáticas Mike Duarte.
Professional address: Giribone 2397, 11th floor, Apartment B, Autonomous City of Buenos Aires, Argentina.
Email: info@mikeduarte.net.ar.
Support hours: Monday through Friday, 8:00 AM to 6:00 PM, Argentina time, excluding public holidays.
Prevailing Spanish Version
This document is also available in English. In the event of differences in interpretation between the two versions, the Spanish text shall serve as the reference, without prejudice to the non-waivable rights of users or consumers and any applicable mandatory laws.
