1. Data Controller
The controller of personal data processed through this website is Michael Duarte, an individual who independently conducts professional and commercial activities, registered under the Argentine Republic’s Simplified Tax Regime for Small Taxpayers (monotributo), operating under the trade name Soluciones Informáticas Mike Duarte.
Professional address: Giribone 2397, 11th floor, Apartment B, Autonomous City of Buenos Aires, Argentina.
Contact and privacy email: info@mikeduarte.net.ar.
Processing is governed by Argentine Personal Data Protection Law 25.326, Decree 1558/2001, and other applicable rules.
2. Scope and Sources of Data
This policy applies to data obtained when browsing the website, using its contact form, submitting requests for service cancellation or withdrawal from a contract, and communicating through channels linked from it. Processing carried out directly on third-party platforms is also subject to their own policies, as applicable.
3. Personal and Technical Data We Process
When you submit an inquiry through the form, we may receive your full name, email address, company or organization (optional), phone number or WhatsApp (optional), service of interest (optional), and message. Your name, email address, and message are required to use that channel.
When you submit a request for service cancellation or withdrawal from a contract, we receive your full name, email address, request type, and contract reference or the information needed to identify the contract. A submission ID and a request creation date (request_created_at) are also assigned. If the provider returns a successful response recognized by the website, the date and time of the recorded submission (confirmedAt), shown in the submission record, are also recorded. Both dates come from the requester’s browser clock; neither constitutes a timestamp certified by the provider.
To operate the website and prevent abuse, our providers may process IP addresses, dates and times, browser and device data, technical identifiers, and connection and security logs. For statistical analysis, we process browsing information and events as described in Section 7.
We do not request passwords, confidential financial information, health data, or other sensitive data. Please do not include them in the form’s free-text fields.
4. Purposes of Processing
We process information to: (a) receive and respond to inquiries; (b) understand needs and prepare requested proposals; (c) continue communications arising from an inquiry; (d) protect the website and form against abuse, fraud, and automated traffic; (e) analyze the website’s operation and general use and improve its content, accessibility, and commercial effectiveness through limited metrics; and (f) comply with legal obligations or respond to legitimate requests.
Data from service cancellation or withdrawal requests is used to record and identify the request, locate the contract, and manage its processing, follow-up, and response. The identifier links the request to the submission record and subsequent communications.
We do not sell personal data or automatically add inquiries to advertising campaigns, third-party commercial profiles, or marketing lists. Promotional communications, if introduced in the future, will require the applicable legal basis and opt-out options.
5. Information and Consent in the Form
Before submitting the contact form, you are shown a notice linking to this policy and a control for expressly accepting the processing of your inquiry data. The form cannot be used without the required fields and that acceptance; alternative contact channels remain available.
Requests for service cancellation or withdrawal display a notice linking to this policy to explain the use of the data needed to record and handle the request. This form does not include a privacy or marketing acceptance checkbox.
Consent given through the contact form may be withdrawn by contacting info@mikeduarte.net.ar. This does not affect prior lawful processing or prevent information from being retained where there is a legal obligation or another applicable basis. Functions strictly necessary for security and operation are performed within the limits permitted by law.
6. Technology Providers
We use specialized providers, with access limited according to the service contracted and their respective agreements and terms:
- Hostinger: Website hosting and infrastructure. In providing the service, it may process technical access, connectivity, and security logs. Privacy Policy and Data Processing Addendum.
- Formspree, Inc.: Receipt, processing, operational archiving, and notification of messages submitted through the form. Submitted messages may be retained in the service’s dashboard and delivered to our email inbox. Formspree may process technical metadata for operation, abuse prevention, and security. It states that its infrastructure is hosted in the United States. Privacy Policy and Security.
- Cloudflare, Inc. — Turnstile: Form security verification. It may process technical signals, including IP addresses, TLS fingerprints, user agents, and site origins, to distinguish automated traffic. Cloudflare processes these signals on behalf of the operator for protection and as an independent controller for certain purposes relating to improvements in bot detection. Turnstile is not intended to read the text of form messages. Turnstile Privacy Addendum.
- Umami Software, Inc. — Umami Cloud: Measurement of visits, traffic sources, overall performance, and navigation/conversion events. The controller determines which events and properties are enabled. This website’s configuration excludes identifying data entered into forms and does not deliberately include personal identifiers. Privacy Policy, DPA, and Subprocessors.
Providers may use other infrastructure and security providers under the terms applicable to their services. This list does not mean that all providers receive the same set of data.
7. Web Analytics, Metrics, and Storage Technologies
We use Umami Cloud with a limited analytics configuration and no analytics cookies. Depending on what is enabled, measurements include visits and pages viewed, traffic sources, device type, browser, operating system, language, approximate geographic location, and aggregated interaction events involving calls to action and contact.
Umami supports UTM campaign metrics. In this website’s current configuration, query parameters and fragments from the URL and referrer are excluded from analytics submissions; UTM parameters are not sent, and campaign metrics based on them are not collected.
Umami may temporarily process IP addresses and user agents to generate statistical session identifiers and estimate location; the IP address is not stored as a field in the standard analytics record. The use of derived identifiers does not guarantee absolute anonymity. Umami and its providers may retain IP addresses in operational or security logs separate from the website’s statistics.
Our configuration does not use umami.identify, persistent identifiers tied to named individuals, session replays, heatmaps, personalized advertising, or cross-site activity tracking. We do not send Umami names, email addresses, phone numbers, form content, CAPTCHA tokens, or personal identifiers. URL, referrer, campaign, and event data must be filtered to avoid parameters or free text containing personal information. We keep Umami’s performance measurement and error tracking features disabled in this website’s configuration.
The website does not set Umami analytics cookies. Providers of security and infrastructure services may use strictly necessary technical cookies or mechanisms, depending on their actual configuration; Turnstile may issue a cf_clearance clearance cookie if pre-clearance is expressly enabled. Additional information is provided in the Cookie Policy.
8. International Transfers
Providing the services described may involve processing, access, and storage of data outside Argentina, including in the United States and other countries where providers and subprocessors operate. In particular, Formspree states that its hosting is in the United States, and Umami Cloud uses international infrastructure and subprocessors.
For web analytics, we use Umami Cloud, provided by Umami Software, Inc., with infrastructure for storing statistics available in the United States and the European Union.
Our account’s analytics data storage region is currently configured as the European Union (Frankfurt, Germany).
The location where statistics are stored does not necessarily mean that all technical processing takes place exclusively in that jurisdiction. Certain infrastructure, security, support, and technical logging operations may involve providers and subprocessors located in other countries.
Processing and international transfers are subject to Argentine personal data protection law and the applicable legal mechanisms and safeguards, depending on the destination and the characteristics of the processing.
Where an international transfer is subject to requirements under Argentine law, the controller must verify and implement the legally required mechanism and safeguards. A provider’s statements of compliance with other jurisdictions or its European standard contractual clauses do not automatically replace Argentine requirements.
The involvement of third parties does not eliminate the responsibilities that the law assigns to Michael Duarte or the independent obligations of each provider. Data subjects’ rights are not limited by agreements between providers.
9. Retention and Deletion
Inquiries that do not lead to a contractual relationship are retained for up to 12 months after the last related communication, unless they must be kept to comply with a legal obligation, handle a complaint, or meet a justified need to defend rights. Where there is a contractual relationship, legally required retention periods and those strictly necessary for performance and documentation apply.
The period above must also be applied to copies under our control in the Formspree archive and email inbox through periodic review and deletion. Providers’ backups and technical logs are subject to their terms and the legally available deletion mechanisms.
Analytics records are retained for six months, under the current terms of the free Umami Cloud Hobby plan we use. This period refers to production analytics; it does not mean that backups or operational or security logs are deleted at the same time, as these are subject to the provider’s terms. Where applicable, we will address deletion requests and arrange for them to be communicated to third-party controllers or processors.
10. Security and Confidentiality
We apply technical and organizational controls proportionate to the type of information: encrypted connections where appropriate, restricted access to messages, protection against automated submissions, system maintenance and review, and management of provider permissions. Access to inquiries is limited to those who need to process them for the stated purposes.
No Internet-connected environment offers absolute security. In the event of an incident, we will take the containment, assessment, and notification measures appropriate under applicable law.
11. Data Subjects’ Rights
Data subjects may request access, rectification, updating, or deletion of their data under Law 25.326. Access may be requested free of charge under the statutory terms (in principle, at intervals of at least six months, unless there is a legitimate interest). The statutory response period is 10 calendar days for access and 5 business days for rectification, updating, or deletion.
Requests should be sent to info@mikeduarte.net.ar. We may request proportionate information to verify identity and prevent disclosure of data to third parties. Deletion may be limited where there is a statutory retention obligation or another circumstance permitted by law.
The Agencia de Acceso a la Información Pública (AAIP) is the national authority responsible for receiving complaints. More information: https://www.argentina.gob.ar/aaip/datospersonales.
12. Communications and External Links
The website may link to WhatsApp, social networks, and third-party websites. The shared tax badge includes an image hosted on an ARCA/AFIP server that may load when it enters the visible area, without opening its link. That request may communicate technical connection data to the destination server. When a person chooses to visit and communicate through external platforms, the third parties’ processing on those platforms is also governed by their policies and terms. Our processing of messages received through those channels is limited to handling the communications and resulting obligations.
13. Minors
This website is intended for individuals and organizations seeking information about professional services. It is not designed to deliberately collect personal information from minors. If we detect the inappropriate receipt of such information, we will take the appropriate measures, including deletion where applicable.
14. Changes to This Policy
We publish the current version and its last updated date on this Privacy Policy page. If processing changes materially, we will first review the applicable information and consent obligations.
15. Privacy Contact
Michael Duarte — Soluciones Informáticas Mike Duarte
Professional address: Giribone 2397, 11th floor, Apartment B, Autonomous City of Buenos Aires, Argentina.
Email: info@mikeduarte.net.ar.
Prevailing Spanish Version
This document is also available in English. In the event of differences in interpretation between the two versions, the Spanish text shall serve as the reference, without prejudice to the non-waivable rights of users or consumers and any applicable mandatory laws.